1. Introduction

At Amohaa Web Services, we strive to provide the highest quality website development, hosting, domain registration, WhatsApp Business API, and other related services. If you are not satisfied with our services, please review our refund policy to understand your rights and options for requesting a refund.

2. Refund Eligibility

Refunds may be requested under the following conditions:

• Website Development and Design: A refund request for custom website development must be made within 2 days of the project initiation date. Refunds will not be issued once the project has reached the design approval stage or after the delivery of the final product.
• Website Maintenance Services: If you are not satisfied with the website maintenance services, you can request a refund within 5 days of the service delivery. Refunds will not be issued for any services rendered or tasks completed prior to the refund request.
• Web Hosting Services: We offer a 30-day money-back guarantee for hosting services. If you are not satisfied with our hosting services within the first 30 days of your subscription, you may request a full refund. After the 30-day period, no refunds will be provided.
• Domain Registration: Domain registration fees are non-refundable once the domain has been registered. Please verify your domain selection before completing the registration process.
• WhatsApp Business API: Refunds for WhatsApp Business API services will be considered on a case-by-case basis, based on the availability of unused API services. Refund requests must be made within 7 days of activation of the service.

3. Non-Refundable Services

The following services are non-refundable:

• Renewal of hosting services, domain registration, or any other services after the initial subscription period has passed.
• Third-party services, products, or add-ons purchased through our platform.
• Custom development work or services that have been completed, delivered, and accepted by the customer.

4. How to Request a Refund

If you believe you are eligible for a refund, please follow these steps:

• Contact our customer support team via email at contact@amohaa.com within the specified refund period.
• Provide a detailed explanation of your refund request, including the reason for dissatisfaction with the service.
• Include any relevant account information, such as your order number, service type, and date of purchase.
• Once your refund request is received, our team will review your request and respond within 5-7 business days.

5. Processing Refunds

Refunds will be processed according to the original payment method. Please note that it may take 7-10 business days for the refund to appear in your account, depending on your bank or payment provider.

6. Changes to This Refund Policy

Amohaa Web Services reserves the right to modify or update this Refund Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about our refund practices.

7. Contact Us

If you have any questions or concerns about our Refund Policy or would like to request a refund, please contact us at: